A warm stay with a hiccup

The hotel's location was perfect for our sightseeing adventures. Each morning, we enjoyed a delightful breakfast buffet that fueled our day. The accommodating staff truly made us feel welcome!

However, the check-out experience soured our stay. A manager recklessly assumed we had taken a bathrobe, despite us having purchased three from customer service. This interaction left a bad taste.

1) Spacious, clean rooms
2) Thoughtful fruit basket
3) Stunning pool views

1) Elevator access inconvenience
2) Limited coffee options
3) Prices on the higher side

The amenities were impressive, especially the

clean swimming pool on the 42nd floor, which offered fantastic views. However, the elevators were a bit inconvenient, requiring several changes to access different areas of the hotel, slightly detracting from the overall experience.

The reasons I’m conflicted

Excellent hotel, with cooperative staff and great location! Wifi was impressive, making my stay very convenient.

While service was impeccable, the rooms felt a bit dated, lacking some modern tech features.

Our stay was fantastic! We loved exploring the area, especially with fun water adventures like motor boating. The friendly staff anticipated our needs, making our visit hassle-free. Huge thanks to the front desk for the smooth and quick check-in, especially after a long trip with my nephew!

My kids wished for a larger kids' play area.

I had a lovely time during my two-night stay. the view from the 42nd-floor pool is breathtaking, and breakfast was deliciously varied. However, the elevators can be a hassle.

It was a commendable fit for a short weekend trip in Kuwait City with great value. The in-house dining options were excellent, and I really enjoyed the breakfast spread. Try to make the most of the business lounge for a quiet space to work or relax.

Great location, excellent free Wi-Fi and smooth check-in. elevators were a hassle.

The gym is open 24 hours, and the pool on the 42nd floor offers stunning views! I loved the fruit bowl waiting in my room upon arrival.

During my business trip at the Four Points, I was impressed with the spacious, clean, and well-equipped room, which even included a printer. The daily supply of small water bottles and a plate of fresh fruit were a thoughtful touch. Breakfast offered an extensive selection, and I particularly enjoyed the coffee station that kept me energized for meetings. The pool on the 42nd floor provided breathtaking views of the city and the Gulf, making for a relaxing retreat after a long day.

No significant complaints.

The location makes it easy to access various attractions, and the fast, reliable Wi-Fi was a major plus for my work needs. Breakfast featured a delightful array of Italian products that delighted the palate. However, navigating the elevators proved to be a bit of a chore, detracting from the experience. Additionally, the check-out process felt rushed, leaving a somewhat negative impression at the end of an otherwise enjoyable stay.